We have been continually monitoring the situation regarding the COVID-19 crisis, and we have been adapting our business practices on an ongoing basis. We are still open and providing airport ground transportation to/from the major airports from Toronto Pearson/All FBO's, Billy Bishop/City Centre Airport, Hamilton Airport, London Airport, Buffalo Airport and Niagara International Airport. We are also providing all Point to Point services. All of our vehicles are being cleaned and sanitized frequently throughout the day and after each trip in order to ensure a clean and safe environment. All of our vehicles are equipped with Hand Sanitizers and Disinfecting Wipes.
Due to the exceptional disruptions in travel arrangements caused by the COVID-19 Pandemic we are experiencing higher than usual call volumes. All of this comes at a time when we are balancing staff shortages and work from home arrangements for call centre staff. We strongly encourage you to use email (firstname.lastname@example.org) and/or the contact form on our website as the primary method of communication for FASTER and IMMEDIATE response as calls may not always be answered. We will do our best to return all voicemail messages at the earliest but once again encourage you to email us for faster and immediate reply.
We ask for your patience and understanding while we navigate through these challenging times.